How to Get Support

Support & Application Hosting

Support Licenses

An EntryTracs support contract provides access to 2 years of annual support, maintenance, future upgrades and enhancements. Don’t miss out on new features and the ability to upgrade your application for free!

Make sure you purchase the appropriate support contract for your EntryTracs License. To purchase a support contract, please contact your vendor or fill out our contact form.

EntryTracs License Options:

1. Questionnaire Application Only
2. Daily Pass Printing with Custom Notifications, including Email and Text, Relay Triggers & Alarms
3. EntryTracs Suite – Including All Available Features & Functionliaty

For an up to date user guide and support resources, please visit our support resources page.

Web Hosting

You have the option of purchasing hosting for your application to eliminate the need to install EntryTracs software locally on your server. With web hosting, you can receive updates and support from the cloud whenever a new version is released!

To purchase a support contract or application hosting, please contact your vendor, or fill out our contact form to request information. We are happy to get you the information you need!

How to Purchase